Confidentiality & Protection

Privacy Policy

Learn how Watch Guard manages surveillance data, CCTV footage, and your business information with military-grade confidentiality.

01 Surveillance Data Protection

Watch Guard Security & Surveillance Solutions is committed to the absolute privacy of all client data. As per our Service Agreement, all surveillance footage and business information are treated as strictly confidential. Footage is accessed only by authorized personnel in our secure monitoring centers.

02 Data Retention & Recording

We maintain video records for a specific retention duration as agreed in the service contract. This ensures that historical data is available for investigation if a security breach occurs. Once the retention period expires, data is securely overwritten or deleted unless a manual hold is requested for legal proceedings.

03 Third-Party Disclosure

Watch Guard will not share surveillance footage or operational details with any third party except:

  • Authorized Law Enforcement agencies during a crime investigation.
  • Upon explicit written consent from the Client.
  • When required by the Arbitration and Conciliation Act, 1996 or other laws of India.

04 Client Access & Credentials

The client is responsible for maintaining the confidentiality of any system login credentials provided. Any access through these credentials will be logged and monitored for security purposes.